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美国航空公司因人员配备、维护问题取消了数百次航班

2021-06-21 14:34   美国新闻网   - 

数百个美国航空公司的航班已经被取消,因为大量人员和维护问题。

截至周日下午,周六有123个航班被取消,周日有178个航班被取消,周一有97个航班被取消——这主要是由于大量的病假电话,加上维护和其他人员配置问题。

美国航空公司告诉美国广播公司新闻,大多数取消是在A320和737飞机上,但它可能在6月剩余时间每天继续取消至少50到60个航班,在7月之前每天取消50到80个航班。

美国航空公司(American Airlines)的一份声明称:“我们做出了有针对性的改变,目标是通过调整市场上的航班来影响最少的客户,在这些市场上,我们有多种重新住宿的选择。”

美国航空表示,它将尝试提前通知客户航班,并为客户提供通过其应用程序重新预订替代航班的机会。

PHOTO: An American Airlines plane takes off at the Miami International Airport on June 16, 2021 in Miami.

乔·雷德尔/盖蒂影像公司

一架美国航空公司的飞机于2021年6月16日在迈阿密的迈阿密国际机场起飞。

全美国航空公司运输安全管理局一直在努力解决空中人员配备问题旅行迅速增加从历史低点至接近大流行前的水平。

当航空旅行在2020年3月停止时,数千名员工获得了提前退休和收购的机会,但现在航空公司迫切希望再次填补这些职位。

美国人也在处理他们的餐饮承包商和轮椅操作员的人员短缺问题。

联合航空公司急需行李代理。

在阵亡将士纪念日周末的某个时候,达美航空公司的自动化服务告诉客户等待时间与预订代理人交谈超过21小时。

本月早些时候,美国运输安全管理局代理局长Darby LaJoye要求办公室员工在机场做长达45天的志愿者。志愿者将处理非筛选功能,如新员工的入职和安全线的管理。

为了雇佣6000名新员工来应对夏季旅行的增加,美国运输安全管理局提供了招聘激励措施,比如向接受该机构聘用的员工支付1000美元。

American Airlines cancels hundreds of flights amid staffing, maintenance issues

Hundreds of American Airlines flights have been canceled this weekend and Monday because ofsignificant staffingand maintenance issues.

As of Sunday afternoon, 123 flights were canceled Saturday, 178 on Sunday and 97 were canceled for Monday – largely the result of a high number of sick calls, combined with maintenance and other staffing issues.

American told ABC News that most of the cancelations are on A320 and 737 aircraft, but that it may continue to cancel at least 50 to 60 flights per day for the rest of June and 50 to 80 flights per day through July.

"We made targeted changes with the goal of impacting the fewest number of customers by adjusting flights in markets where we have multiple options for re-accommodation," according to an American Airlines statement.

American said it will attempt to notify customers far in advance of their flights and provide an opportunity for customers to rebook on alternative flights through its app.

All U.S.airlinesand the Transportation Security Administration have struggled with staffing as airtravel has rapidly jumpedfromhistoric lows toapproaching pre-pandemic levels.

When air travel came to a halt in March 2020, thousands of employees were offered early retirements and buyouts, but now the airlines are desperate to fill these positions again.

American is also dealing with a staffing shortage with their catering contractor and wheelchair operators.

United Airlines is desperate for baggage agents.

And at one point over the Memorial Day weekend, Delta Air Lines' automated service told customersthe wait timeto talk with a reservation agent was more than 21 hours.

Earlier this month, acting TSA Administrator Darby LaJoye asked office employees to volunteer at airports for up to 45 days. The volunteers would handle non-screening functions such as on-boarding for new hires and management of security lines.

In its attempt to hire 6,000 new officers to handle the summer travel boost, the TSA was offering recruitment incentives, such as $1,000 to officers who accept employment within the agency.

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